Retail orders will not be fulfilled through Hive Wholesale, retail customers please visit

Frequently Asked Questions - find the answers here!

  • My stock has arrived and I haven't received the correct amount. - no problem, just contact Janine on 0419668202 or email with the details and we will get it sorted for you.
  • I have a faulty item. Can I return it? - Of course. Have a look at our Returns Policy for more information
  • Can I place my order over the phone? - Sure can.  Call Janine on 0419668202 and she assist you through the process.
  • My order didn't arrive, what do I do? - send us an email at and we will help track it down!
  • I want to place my Back to School order - but I don't want delivery yet.  - No problem. Just record what date you want delivery and we will contact you a week before the date to confirm delivery details.