Terms and Conditions

Website Terms & Conditions

These terms and conditions are in reference to the www.hivewholesale.com.au website, and are in effect as of August 21, 2019. Please refer to our privacy policy for more information.

These terms dictate the appropriate use of the www.hivewholesale.com.au website and the shop feature contained therein. They exempt Hive Wholesale and other persons from liability or limit their liability, and contain other relevant provisions.

These terms are an agreement between you and the Australian business Harper Bee Pty Ltd (as the trustee of Harper Bee Unit Trust ABN 87 793 516 441). They dictate your access to and your use of the www.hivewholesale.com.au website. When you use our website you agree to these terms. If you do not agree to these terms, you may not use our website.

 

Changes to the terms

These terms may be changed occasionally by approved editors. You will be alerted if the terms are changed and in using the website agree to these new terms.

 

Your use of the website

The website, including content, products, images, graphics, and other intellectual property, is the property of Hive Wholesale and/or others, and is protected by copyright, trademark and other laws. Your use of the website does not transfer you ownership of any of the content. The website may not be used for unlawful or commercial purposes, it is for lawful, personal use only. You may use the website only as permitted in these terms. The website and its content may not be copied, distributed or modified in any way without the permission of Hive Wholesale.  Currently, Harper Bee only ships from our website to addresses within Australia and Asia Pacific.

 

Accuracy of information

All information provided from you to Hive Wholesale via this website, including payment information, and transaction information, must be true, accurate and complete. You will be solely responsible and liable for all loss, damage, and additional costs that may incur as a result of you providing false, incorrect or incomplete information.

 

Trademarks

Hive Wholesale, Harper Bee, School Buzz, Bee Present (referred to as The Company), their logos and other names and logos used on our website are registered or unregistered trademarks, service marks, trade names and logos owned or licensed by the Company or their respective licensees. Any use of these trademarks (other than permitted by the Company) is prohibited.

 

Disclaimer

You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at your own risk. This site may contain errors, faults and inaccuracies and may not be complete and current. The Company makes no representations or warranties of any kind, except as provided under applicable laws. Neither The Company, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages arising out of, or in any way related to, the use of this website or any other website linked to this website. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

 

Viruses, spam and cookies

the Company cannot guarantee that any file contained within this website is free from viruses. You assume all risk of all programs and files on this site, and you release The Company entirely of all responsibility for any consequences of its use.
We will never knowingly send you electronic messages without your consent.
Cookies are pieces of information that your computer browser stores on your hard drive. Our cookies do not contain any personal identifiable information. If you disable cookies for your web browser, you may not be able to access all functionality of the web page.

 

Privacy policy

The Company collects personal information in accordance with its Privacy Policy. By using the Hive Wholesale website and agreeing to these terms, you consent to The Company’s collection, use and disclosure of any personal information you provide, in accordance with the Privacy Policy.

 

Dispute resolution

These terms, your access to and use of this website, and all related matters are governed solely by the laws of Queensland, Australia and applicable federal laws of Australia. Any dispute between you and The Company or any other person arising from, connected with or relating to the website, these terms or any related matters will be resolved before the Courts of Queensland, sitting in Brisbane, and you hereby irrevocably submit and attorn to the original and exclusive jurisdiction of the courts in respect to all disputes.

 

Other matters

All prices are in Australian dollars.

You may contact Hive Wholesale by phone, email or post.
Phone: 0419668202
Email: hello@hivewholesale.com.au
Post:
Hive Wholesale
PO Box 84
Mooloolaba QLD 4557

Purchase Terms & Conditions

These terms and conditions are part of the terms and conditions of use of the Hive Wholesale website.
Shipping

If the product you have purchased is in stock, the Hive Wholesale team will email you with a shipping and payment notice. You will be alerted when your items have been shipped and are on their way to you, and you will also be notified that your credit card has been charged or your other method of payment has been accepted.

If your item is in stock it will usually ship within 3 business days of you placing your order online. If the item is not in stock when the order is placed, we will ship your order when it returns to stock. We will notify you at this time.
If you have requested a later delivery date, we will contact you 1 week before delivery to request payment and confirm that the order is still needed in the quantities previously requested.

Hive Wholesale uses Australia Post, as we believe that this is the cheapest and fastest way to get your stock to your business. Our system records the weight and size of your order and then displays the cheapest option at checkout.

 

Acceptance of Orders

Hive Wholesale may limit item quantities available for sale, and we reserve the right at any time to reject, correct, cancel or terminate any order at our discretion. If the price of any product in your order was incorrectly displayed on our website, we will remove it from your current order and provide you the opportunity to reorder it at the correct price, assuming the product is available.

Your correctly completed and submitted order information does not constitute an accepted order. Your order is accepted if and when we send an acceptance and shipping notification to your specified email address. That email forms a legally binding contract between you, the purchaser, and Hive Wholesale. You will be charged for your items when the stock leaves our warehouse.

Orders that cannot be filled at the same time will be treated as separate orders. If an order cannot be filled because the product is not available for shipment, our Hive Wholesale team will contact you and you will be given the option to change, cancel the order or wait for the missing stock to become available for shipment.

If an order is placed outside of Australia or is placed with a billing address outside of Australia, even if the delivery address is located in Australia, we will consider this an overseas transaction. We retain the right to either approve or deny any overseas transaction at our discretion.

 

Cancellations

If you wish to cancel an order, you may request a cancellation by calling Janine o 0419668202 or emailing us at hello@hivewholesale.com.au. However, if you do not contact us before we accept and ship your order, this cancellation request will be ineffective. In this case, please refer to our returns policy.

 

Methods of Payment

You can pay for any purchase you make using your Mastercard or VISA (we do not currently accept AMEX or Diners Club cards), provided it was issued in Australia. We also accept funds deposited directly into our account. Information on Hive Wholesale account details will be on your invoice.

 

Consumer Guarantees

If you believe an item is faulty, you have the right to remedy this under Australian consumer law. You may also have simply changed your mind about your item. In both these situations, please refer to our Returns policy.



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